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Museum Assistant Intern

Position Responsibilities:
Our volunteer Museum Assistants help us to run the museum on a day-to-day basis, providing a warm welcome to our customers and playing an essential part in our activities. Volunteers will be museum ambassadors for this exciting, lively, and engaging museum.

The Museum Assistant role is fast-paced and varied, with the Museum Assistant being involved in various tasks throughout the day. The duties of Museum Assistant range from sales and cash handling, promoting Gift-aid donations, queue management, way-finding, and information assistance.

  • Welcoming customers, engaging with them and providing information about the museum and its collection
  • Helping to boost return visits and Word-of-Mouth through positive visitor experience
  • Helping visitors to discover more about the Museum, assisting with interpretation - e.g. answering questions, handing out children's quizzes and trails and leaflets
  • Assisting in admissions, for both the general public, and booked educational groups • Gathering and processing customer information
  • Be an advocate for the work of the Museum
  • Conducting online research, and building contact lists
  • Selling museum merchandise and refreshments, and helping to keep the gift shop fully stocked and operational
  • Supporting our marketing assistant through producing social media content and assisting in campaigns
  • Helping to promote the Museum in the local area.


About the Organization
The Museum presents temporary exhibitions, talks, webinars and workshops, to create and debate ideas and examine the role of brands in history and the modern world. The Museum has a subtropical garden, and a Museum gift shop for visitors to enjoy. We host more than 200 events and conferences per year for brands such as Unilever, Facebook, Tesco and more

On-site Supervision and Support
Our internships include 24/7 on-site staff to support students working and living abroad. All students will also report to a supervisor at their internship site. Supervisors provide and oversee daily tasks, introduce the intern to team members, and mentor the intern in organizational agility, skill acquisition, and career readiness. Interns complete a midpoint and final evaluation, and supervisors complete a final evaluation of their interns. All work responsibilities and projects are approved in advance.

Academic Credit
Students on an internship have the opportunity to enroll in their home university for credit, or enroll in a course through API to transfer back to their university for credit. Email support-internships@apiexperience.com for more information and a syllabus.

Housing and Excursions
Housing and excursions are included in your internship and will be selectable during the application process.

Visa Sponsorship
This position does not offer visa sponsorship for non-US citizens

Visa Sponsorship (London, Edinburgh, Sydney only)
Selected candidates will be responsible for obtaining a temporary work visa with support from API, please note that this has an additional expense on the candidate. For more information visit our visa page