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OnBase Developer and PeopleSoft Technical Analyst

Tacoma Community College - HR
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Priority Consideration Date: January 29, 2025

Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses.   In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.  

To grow our workforce, we are seeking creative, collaborative faculty who are reflective of the diverse community we serve. Tacoma Community College is a public Associate- and Bachelor’s-granting institution that serves a student-body of approximately 10,000 students.  Our students are 48% students of color, 60% female, and have a median age of 26.  We embrace our identity as a community college.   Our faculty are engaged in innovative work to improve student retention and program completion, and community success.   According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty.  

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, neurodivergent people, and the LGBTQIA2+ community. To this end, TCC seeks applicants who:

  • Value intellectual curiosity and innovative teaching.
  • Welcome difference and model respectful interaction with others.
  • Recognize and honor the important role that diversity brings to an educational community.
  • Have experience teaching or doing research in Native/Indigenous communities.
  • Are committed to educating a racially and socioeconomically diverse student population.
  • Are committed to teaching in a community college setting.
  • Care deeply about student success.
  • Intentionally support and promote efforts related to equity, diversity, and inclusion.
  • Honor TCC’s mission promoting equitable access to educational opportunities.
  • Reflect the diversity of our community.


Position Summary
The OnBase developer and PeopleSoft technical analyst is a key member of our technology team responsible for designing, developing, implementing, and maintaining solutions within the OnBase Enterprise Content Management (ECM) platform and PeopleSoft data analysis and reporting system. This role involves providing outstanding customer satisfaction by collaborating with cross-functional teams to understand college business operations requirements, designing efficient and effective solutions, improving workflows and providing support in achieving strategic and tactical goals.

 

Essential Functions

 

  • System Development: Design, develop, and implement custom solutions and workflows, within the OnBase ECM and PeopleSoft environments to meet business requirements.
  • Customization: Customize OnBase ECM configurations to optimize functionality and user experience.  Analyze and develop tables, data, and reporting for PeopleSoft to address specific business needs and improve overall system performance.
  • Collaboration: Work closely with the Information Technology department, system administrators, and end-users to gather requirements, understand workflows, and provide technical expertise to enhance OnBase ECM and PeopleSoft reporting capabilities.
  • Troubleshooting: Investigate and resolve technical issues, bugs, and system errors in collaboration with support teams, ensuring the reliability and stability of OnBase ECM and PeopleSoft data analysis and reporting.
  • Documentation: Maintain comprehensive documentation of development processes, system configurations, and integrations for future reference and team knowledge sharing.
  • Quality Assurance: Conduct thorough testing of developed solutions to ensure they meet functional and performance requirements, and participate in quality assurance processes.
  • Training: Provide training and support to end-users on new features, enhancements, and best practices related to OnBase ECM and PeopleSoft.
  • Continuous Improvement: Stay abreast of industry trends, updates, and new features within OnBase and PeopleSoft to continuously improve and optimize our systems.
  • Perform the related duties: as required and deemed appropriate in support of the Information Technology Department to accomplish assigned responsibilities and functions of the office.

 

Qualifications

 

Duties of the position require knowledge, skills, and abilities:

  • Strong analytical and problem-solving skills.
  • Ability to analyze business needs and translate them into technical solutions.
  • Strong, effective organizational and interpersonal skills, and customer-service and teamwork oriented.
  • Excellent communication skills including verbal, written, and active listening.
  • Effectively carry out work processes to achieve individual and organizational goals.
  • Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks, and solve problems efficiently and promptly.
  • Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions.
  • Communicate promptly and responsively to the needs of the department and college community.
  • Ability to work effectively and collaboratively with clients, staff, and management with minimum direction.
  • Ability to manage multiple competing priorities and work under pressure in high-stress situations.
  • Dependability, accountability, and the ability to maintain progress on tasks without supervision.
  • Critical thinking skills and strong skills in consensus-building and problem-solving.
  • Understanding of college and community organizations.
  • Ability to relate well to diverse populations, students, faculty, staff, and the general public in a friendly, courteous, respectful, and professional manner.
  • An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
  • Ethics, integrity, and sound professional judgment.

Duties of the position required experience:

  • Bachelor’s Degree in Computer Science or related field from an accredited college or university or equivalent education and experience.
  • Two years of experience with large relational databases such as Oracle, MS SQL, etc
  • Experience with PowerShell/scripting languages
  • Experience with .NET framework
  • Experience with Azure SSO integration
  • Experience gathering customer requirements and converting them to use cases
  • Experience with programming of API calls
  • Developing ETL tasks in SSIS to support multiple systems or applications where data import or export is necessary for system requirements. This can include developing and supporting SQL Server interfaces for other TCC applications.

 Preferred Experience:

  • OnBase Certified Workflow Administrator (OCWA)
  • OnBase WorkView Certification (OCWV)
  • OnBase Certified Application Programming Interface (OCAPI)
  • OnBase Certified Support Engineer (OCSE)
  • Experience with mainstream IDEs such as Visual Studio
  • Experience with PeopleSoft administration and data reporting

 Required conditions of employment:

Successful completion of a criminal history background check.

 

Application Process

 

Complete application packages must include the following.

  1. Tacoma Community College online application.
  2. Resume & cover letter describing how your educational background and experience align with the responsibilities and qualifications.
  3. Copies of transcripts for all colleges and universities attended.
  4. Cultural Diversity Statement as prompted below:
    • Tacoma Community College is committed to creating and supporting a multicultural climate that welcomes, fosters, respects, and celebrates diversity.  Please attach a statement (maximum two pages) describing your experiences with other cultures and communities, your level of cultural self-awareness, and how you have integrated both experience and self-awareness into your living/working environment.


Terms of Employment 
This is a full-time administrative position contracted on an annual basis. The salary for this position is $102,000 - $107,148. Tacoma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/.  Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Clearinghouse.  International degrees will be verified for U.S. equivalency.   Successful completion of a criminal history background check is required upon employment. 
 
Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.  

Tacoma Community College
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA  98466
www.tacomacc.edu/about/employment