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Salesforce Team Intern

AAA - The Auto Club Group
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---JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD--- 

Why Intern with the AAA The Auto Club Group (ACG) 

The ACG Internship Program aims to provide a rich, relevant, and rewarding experience for college students. Interns will have weekly touch-bases with the Internship Team and meet virtually with executives from around the organization. The goal of the program is to provide interns the opportunity to connect, network, and grow as they work on department-specific projects and is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. 

In this position with the AAA ACG Salesforce Team, you will:  

  • Drive business results by collaboratively developing Salesforce applications using declarative tool like Flows, Lightning App Builder with various business partners 
  • Broaden your business knowledge and expand your communication skills and networking reach  
  • Develop strong project management skills through hands on experience with various stages of Salesforce development  

A DAY IN THE LIFE of an AAA Salesforce Team Intern  

ACG is seeking a motivated student to join our team as a Salesforce Team Intern who will work with a small team to develop relevant and exciting research projects.  

In this position, you will have the opportunity to:  

  • Work directly with the salesforce platform, gaining exposure to tools like Sales cloud, Service Cloud, Marketing Cloud and CRM Analytics  
  • Put your critical thinking skill into work by generating new ideas and provide input towards actuarial research to broaden reach and increase relevancy   
  • Gain real-world experience in coordinating various business partners for a research campaign from start to finish  
  • Contribute ideas for process improvements and efficiency gains 
  • Cross-collaborate and network among the many business lines of ACG  

Required Qualifications  

Must be: 

  • Must be at least a Junior currently enrolled in bachelor’s or master’s degree program in a related field (e.g., Computer Science, Information Technology, Software Engineering, Data Science, etc.), with a 3.0 GPA minimum 
  • Legally authorized to work in the U.S 

Must have:  

Skills: 

  • Strong interpersonal skills, communication skills, organization skills, and strong situational adaptability  
  • Strong analytical and critical thinking skills 
  • Strong problem-solving skills and attention to detail 
  • Ability to work in a fast-paced, dynamic environment 
  • Ability to multi-task and prioritize tasks to ensure timely solutions  
  • Experience with PC software applications (e.g., Word, Excel, PowerPoint, Access, etc.)  
  • Able to pull data from various sources with accuracy 
  • Able to manipulate data into model-ready format and utilize modeling tools to analyze results 
  • Proficient with OOP Software  
  • Experience with Java 
  • Curiosity and willingness to learn 

Knowledge of: 

  • Basic math calculations to accurately perform various types of transactions 
  • Knowledge of statistical analysis techniques and data visualization tools 
  • Basics understanding of databases and cloud concepts 
  • Fundamentals of programming and APIs 

Ability to: 

  • Learn the full range ACG products, services and functions to perform the responsibilities of assigned job 
  • Assist internal/external client in response to questions, requests and resolution of problems 
  • Review records, system files, reports, etc. to ensure correct information is reflected and/or assigned. 
  • Gather data and prepare/track reports 
  • Assist and/or develop reports/presentations/recommendations for management review 
  • Communicate effectively with others in a work environment and with the public 
  • Rotate within department/field location to cross-train on various business line functions  
  • Work independently and on teams 
  • Manipulate data into model-ready format and utilize modeling tools to analyze data 

Preferred Qualifications  

  • Proficiency in programming languages such as Python and/or Java 
  • Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices 
  • Be comfortable in an environment where responsibilities are broadly defined, resources are limited, and collaboration is critical to success 
  • Ability to provide good service to internal and/or external customers 

Supervisory Responsibilities  

None 

Compensation and Time Commitment   

The Auto Club Group will provide compensation of $21.75/hour for 40 hours/week. The interns will be expected to report during the hours of 9:00am – 6:00pm (ET) Monday through Friday for the duration of the program’s twelve (12) weeks. Our 2025 Summer Internship runs from 5/19 through 8/8/25.  

Work Environment  

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.