Operations Analytics Intern

Job Title: Operations Analytics Intern

About Us:

World Salon is a forward-thinking organization committed to fostering innovation and excellence. As part of our mission, we place a high value on the strength of our workforce and the culture we cultivate. Joining us as an HR Intern means contributing to strategic initiatives that directly impact our team’s success and gaining invaluable, hands-on experience in human resources.

Job Description:

At World Salon, we are dedicated to driving operational excellence through innovative strategies and a culture of collaboration. As we continue to grow, we are looking for a dynamic and detail-oriented Operations and KPI Evaluation Coordinator to join our team. In this role, you will be instrumental in analyzing performance metrics, optimizing operational processes, and supporting HR initiatives. By working closely with various departments, you will ensure our strategies and employee performance metrics are aligned with our organizational goals. Your keen analytical abilities and strategic insights will be crucial in driving operational efficiency, performance, and sustainable growth. 

What We Offer:

• Dynamic Learning Environment: Gain exposure to both operations and HR, working with cross-functional teams to enhance overall business performance.
• Skill Development: Build expertise in KPI tracking, data analysis, and performance evaluation within both operational and HR contexts.
• Career Growth Opportunities: Work alongside experienced professionals and develop skills that will benefit your career in operations or HR strategy.
• Collaborative Culture: Join a passionate and supportive team committed to driving operational success and fostering a positive workplace culture.

Responsibilities:

• Assist in the development, tracking, and analysis of key performance indicators (KPIs) for both operational processes and HR initiatives.
• Collaborate with HR to align performance metrics with organizational objectives and ensure data-driven decision-making.
• Generate detailed reports and provide actionable insights to improve operational effectiveness and employee performance.
• Identify areas of inefficiency and suggest process improvements to enhance team success and operational workflows.
• Contribute to the development and refinement of standard operating procedures (SOPs) to streamline operational processes.
• Support cross-departmental initiatives aimed at improving employee engagement, retention, and overall organizational performance.
• Assist with employee performance evaluations, ensuring that KPIs reflect individual and team achievements.
• Ensure compliance with relevant company policies and legal requirements while maintaining accurate records.

Qualifications:

• Currently pursuing a bachelor’s or master’s degree in Business Administration, Operations Management, Human Resources, or a related field.
• Strong analytical skills with experience in KPI tracking, data interpretation, and report generation.
• Proficiency in Microsoft Office (Excel, PowerPoint) and familiarity with HRIS or data management systems.
• Excellent written and verbal communication skills in English.
• Detail-oriented, organized, and proactive, with a focus on continuous improvement and operational excellence.
• Ability to work independently and as part of a team, managing multiple tasks and deadlines effectively.
• Previous experience in operations, HR, or data analysis is a plus.

Why Join Us?

This internship offers a unique opportunity to bridge the gap between operations and human resources, providing hands-on experience in data-driven decision-making. You’ll work closely with cross-functional teams, analyze key performance metrics, and contribute to optimizing business efficiency.

At World Salon, we believe in fostering a culture of innovation, collaboration, and continuous improvement. As an Operations Analytics Intern, you'll gain practical insights into KPI tracking, performance evaluation, and strategic process enhancements—all essential skills for a successful career in operations, HR analytics, or business strategy.

If you're eager to apply your analytical skills, contribute to meaningful projects, and develop expertise in a dynamic environment, we’d love to hear from you!

*Credit Process:

Students are responsible for consulting their academic department to ensure this role aligns with program requirements (e.g., hours completed, outcomes).

We will collaborate with students to complete any forms required by faculty to assist with the credit approval process.

Note: Academic credit is not guaranteed or offered as compensation for this role. Students should contact their faculty internship coordinator to confirm eligibility.