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Global CRM IT Intern

Chem-Trend LP
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Primary Projects:

  • Develop or refine training materials to support long-term user digital onboarding and adoption.
  • Create a concise, step-by-step digital onboarding guide for new C4C users.
  • Highlight underutilized features in C4C and explain how they can improve user productivity.

 

Additional Learning Opportunities:

  • Assist in troubleshooting minor user issues and documenting resolutions.
  • Learn to configure basic fields, workflows, or roles within C4C.
  • Support system performance monitoring tasks under supervision.
  • Help with data cleanup and validation tasks.
  • Generate simple reports or dashboards as needed.
  • Document and update C4C processes and system documentation.

 

Required Qualifications:

  • Currently pursuing a degree in Information Systems, Computer Science, Business Administration, Marketing, or a related field.
  • Basic understanding of CRM systems; knowledge of SAP C4C is a plus.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Knowledge of SharePoint/ Power Automate is a plus.
  • Strong analytical and problem-solving skills.
  • Effective communication and teamwork abilities.

 

Competencies: 

  • Communication: Communicate clearly and concisely with internal and external customers at all levels of the organization, using verbal and written distribution channels. Able to listen to the needs of the organization and transfer the information into a logical flow of data.
  • Drive & Execution: Embrace challenges, demonstrate the initiative and positive attitude to successfully execute priorities. Takes independent actions to change the direction of events. 
  • Teamwork: Demonstrate the ability to work well with others towards a shared goal, participate actively, and contribute to the capability of the team.
  • Problem Solving: Display a strong ability to identify, analyze, and solve problems. Able to efficiently identify, determine cause, propose, and implement solutions to solve problems in the workplace. 
  • Organization: Optimize organizational effectiveness, prioritize workload, effectively handle competing priorities, and has a strong attention to detail.

This position will be in the office 4 days per week, and remote 1 day per week.

 

Authorization to work in the U.S. is required.

Relocation assistance is not available.

This is a temporary, summer internship with no benefits.

Chem-Trend is an Equal Opportunity Employer with leadership and a culture that support diversity and inclusion.