Customer Experience Sampling Intern
We are hiring a Customer Experience Sampling Intern to join our Customer Quality team. This role is based in Morrisville, NC and will require onsite presence 5 days per week.
As one of the largest PC companies in world, Lenovo’s product lines include the industry-leading ThinkPad & IdeaPad notebook computers, desktop PCs, tables, Smart Devices, and AR/VR solutions. Our Morrisville, NC Headquarters is home to our Worldwide Quality organization, responsible for finding, fixing, and preventing defects in our systems.
The Customer Experience Sampling team works with cutting-edge technologies ranging from recently launched products to confidential prototypes to identify potential issues, then collaborates with an international team of engineers and developers to address those issues. This internship offers a broad range of lab-based experience inside Quality Engineering. This is a hands-on position which will expand your understanding of PC hardware, subsystems, and the Windows OS & drivers, in addition to the workings of a global team within one of the world's leading technology firms.
Specific tasks will include:
- System review, problem identification and reporting
- Work with engineering teams for problem reproduction and debug
- Customer and market research
Basic Requirements:
- Currently pursuing a degree in Computer Science, Computer Engineering, Information Technology, or related field
- Ability to work onsite at our Morrisville, NC office
Preferred Requirements:
- Experience with PC assembly/repair
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.