Customer Relationship Management (CRM) Admin Intern
Seeking students interested in gaining practical experience in CRM, data entry, and healthcare IT.
Position: CRM Admin Intern
Duration: May 5, 2025 – April 24, 2026
Part time, working 25 – 29 hours/week
Location: Remote, based in Michigan (Eastern Time Zone)
Wage: $14/hour
The company is currently not authorized to support remote work employees in the following locations: Alabama, Alaska, Arizona, California, Delaware, Idaho, Massachusetts, Montana, Nebraska, Utah, Wyoming
Who We Are
Our goal is to provide early career opportunities to address the talent gap in information technology and healthcare to ensure talent supply meets the current and emerging needs of the healthcare IT industry. The student internship program accepts international students with up-to-date work authorization for off-campus employment.
The Role
As a Customer Relationship Management Admin Intern, you will be working with and learning alongside subject matter experts in the health IT space. Intern positions are learning positions and are essential to the team at our growing, fast-paced health IT non-profit.
Advantages of the Program
- All our internships are remote, with laptop provided
- Ability to work alongside experienced professionals in the industry.
- Learn about cutting-edge healthcare initiatives
- Flexible work schedules and time off
- Develop valuable skills and enhance your resume.
Requirements
- Internship: May 5, 2025 – April 24, 2026
- Currently enrolled as a student at a college or university
- Required 25-29 hours/week within office hours (Eastern Time Zone)
- Be at least 18 years of age at the program’s start date
- Be legally eligible to work in the US and off-campus and pass a criminal background check
- Have reliable internet access
- Adhere to any other Interoperability Institute employment policies, as appropriate
Skills
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office suite, especially Excel and PowerPoint.
- Ability to work independently and collaboratively in a fast-paced environment.
- Demonstrated ability to multitask and prioritize competing demands.
- Strong problem-solving and critical-thinking skills.
Responsibilities
- Assist with data maintenance, ensuring the accuracy and completeness of data within HubSpot.
- Support CRM configuration updates and maintenance tasks to ensure system efficiency.
- Help troubleshoot and resolve CRM-related issues, escalating to senior staff as needed.
- Train and assist staff in using HubSpot effectively, ensuring they understand features and best practices.
- Contribute to the development and maintenance of CRM workflows, automations, and reports.
- Ensure data quality by conducting regular audits and maintaining up-to-date records.
- Actively participate in meetings and collaborate with different departments to enhance CRM usage.
- Assist with communication efforts related to CRM changes and updates within the organization.
- Gain hands-on experience in CRM best practices, data governance, and cloud-based systems.
Tools we use: Zoom meetings, JIRA ticketing service, Confluence documentation, Microsoft Outlook email and calendar daily, Microsoft Teams chat and meetings, Microsoft Word, PowerPoint, and Excel.
Notice
We are an Equal Opportunity Employer who recognizes that our diversity is our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think to best serve our stakeholders and our communities.
Because our family of companies serve everyone, we believe in including everyone. This means we strive to hire qualified employees that are diverse in thinking and in race, gender, gender identity and/or gender expression, age, religion, or belief, sexual orientation, physical, mental, or sensory disability, citizenship, family or partnership status, socioeconomic upbringing and more.
We believe diversity and inclusion among our teammates is critical to success as an organization, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.