Engineering Support Intern

About JLL Work Dynamics:

Work Dynamics at JLL offers comprehensive workplace solutions designed to optimize the productivity, efficiency, and employee experience within organizations. Combining data-driven insights with innovative technologies, Work Dynamics assists businesses in creating tailored workplace strategies that align with their unique goals and objectives. By leveraging JLL's expertise in workplace strategy, space planning, change management, and workplace technology, the Work Dynamics team brings together the physical, digital, and cultural aspects of the workplace to drive employee satisfaction, collaboration, and overall business success.

About Engineering Support:

This exciting opportunity is responsible for providing Engineering Support for operations and maintenance of buildings, infrastructure, and equipment assets. The purpose of this role is to develop robust analysis in determining reliability of assets, components, equipment, and processes in accordance with JLL’s enhanced Reliability & Asset Management program.  Data is extracted from connected systems and used to continually improve maintenance programs to meet outcomes-based performance measures. Moreover, this role oversees root cause failure analysis (RCFA) of equipment failures to determine the required corrective action for the situation including: cost avoidance, return on investment, alternative options, and action plans that comply with client intentions to maximize reliability and efficiency of their assets.

As an Intern in Engineering Support at JLL, you will:

Manage work orders, documentation, and assets within the computerized maintenance management system (CMMS).

Communicate work packages to Maintenance Supervisor via the Weekly Work Schedule.

Manage spare parts and alignment between the maintenance department and stock room

Coordinate complex equipment/system shutdowns

Update asset records in the CMMS as required, including entering new equipment, inactivating retired equipment, and labeling equipment in the field with asset tags.

Ensure that all job plans written in the CMMS include detailed instructions with pictures, parts, labor, craft, vendors, regulatory, and safety requirements.

Maintain bill of materials (BOM) information for every asset within area of responsibility.

Review work order feedback information to improve future planning efforts.  Circle back with the trades staff and leads on follow up work, rescheduling requirements, and improvements to the job plan for future work.

Maintain library of drawings, manuals, and other documents to assist in maintenance repairs or modifications.

Support reliability activities such as root cause analysis investigations, failure mode and effects analysis (FMEA), and preventive maintenance optimization (PMO), as well as assist in developing and implementing precision and predictive maintenance routines.

Equipment preventative maintenance (PM) task creation and management for continuous improvement and PM optimization.

Supports process of ranking the criticality of the assets under their care, typically using Reliability Centered Maintenance approaches, and for defining the proactive maintenance approaches that are cost-beneficial to the business.

Create risk mitigation strategies for critical assets that can be deployed across the asset portfolio

Considers impact of costs on recommended action plans for avoiding/correcting problems during the design phase or remedial action for correcting reliability problems on installed equipment; performs root cause failure analysis to help prevent failures.

Facilitates/supports operational event and equipment failure investigations to ensure that the root cause/causal factors have been identified, corrective actions prescribed, and follow-up monitoring conducted as applicable, to determine effectiveness.

Maintain complete and accurate records/plans within computerized maintenance management system (CMMS) related to equipment, specifications data, BOM, failure history, etc.

Program Details

Dates: June 2, 2025 - August 8, 2025

Location: Charleston, SC, St. Louis, MO, or Mesa, AZ

Education, Skills, and Experience

Pursuing a BS in an Engineering discipline, mechanical or electrical preferred. 

Basic knowledge of mechanical, electrical, plumbing and fire suppression systems.

Proven ability to read, comprehend and apply information from technical manuals and other reference materials

Computer skills and knowledge of various CMMS software

Strong interpersonal skills

Ability to communicate well in both oral and written reports

Strong organization skills and ability to multi-task

Ability to communicate effectively with all levels of the maintenance/operations organization

Ability to work with team to get the job done

Ability to work in a self-directed manner

Effective communication