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SAP Support Intern - Business Applications

OPmobility
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MISSION

Reporting to the IT Applications Manager, The Intern is to assist in the maintenance and support of SAP systems, specifically in the FI (Financial Accounting), SD (Sales and Distribution), and MM (Materials Management) modules. The intern will gain hands-on experience in resolving support tickets, working on system issues, assisting with configuration, testing, and end-user support, ultimately contributing to the smooth and efficient operation of SAP systems within the organization.

Responsibilities & Activities

-  SAP Module Support: Provide day-to-day support for SAP FI, SD, and MM modules by troubleshooting issues, performing root-cause analysis, and suggesting fixes.

-  User Support: Assist end-users with questions and problems related to SAP functionality and processes.

-  Data Management: Support data input, updates, and integrity checks in the SAP system across modules and different reports.

-  Testing and Documentation: Assist in system testing (including regression testing) and document findings for future reference.

-  Collaborate on Projects: Work with the SAP support team on ongoing improvements, upgrades, or system enhancements.

-  Basic Configuration of SAP: Assist in customizing SAP and support the configuration process under the guidance of senior SAP specialists.

-  Training : Participate in SAP user training sessions and help create training materials for new users.

-   Reporting: Generate and analyze SAP reports in FI, SD, and MM to provide insights or recommendations for improving business operations.

 

PROFILE REQUIREMENTS

Personal Background

  • Must be able to manage time and determine priorities.
  • Ability to maintain working relationships with internal and external customers
  • Strong problem solving, analytical and communication skills.
  • Professional verbal and written communication skills (English required).
  • Ability to meet or exceed deadlines set by immediate supervisor
  • On-going Bachelor’s Degree in Accounting, Business or Computer Sciences.
  • Basic understanding of business processes in the areas of finance, sales, and materials management.

Job Technical skills

  • Familiarity with SAP systems (SAP FI, SAP SD, SAP MM) is an advantage.
  • Good understanding of ERP systems and their business impact.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with technical and non-technical users.
  • Knowledge of Microsoft Office (Excel, Word, PowerPoint and Power BI is a plus).


Job Soft skills

  • Eagerness to learn and gain hands-on experience in SAP support.
  • Ability to work in a fast-paced team environment and handle multiple tasks.
  • Strong attention to detail and organizational skills.
  • Language Skills : Proficiency in English (both spoken and written); additional languages may be a plus depending on the organization. 
  • Automotive industry/manufacturing experience (Preferred)