Information Technology Director
Summary:
Responsible for the overall planning and organizing the Information Technology function for an entity of the health system in alignment with system-wide IT strategy and enterprise architecture. Serves as the primary contact for entity leadership into the IT organization, and supports the implementation of system-wide and entity-specific IT initiatives by organizing and communicating to key entity leadership and operational functions.
Responsibilities:
- Communication - Effectively communicates strategies, expectations and responsibilities to teammates, key stakeholders, and executive leaders, both within IT and the Entity. Actively listens and addresses issues and concerns promptly.
- Stakeholder Collaboration - Work closely with clinical leaders, physicians and entity administrators to understand technology needs and identify opportunities for technology-driven improvements in patient care and hospital operations. Act as the liaison between hospital leadership, IT teams and third-party vendors for ongoing maintenance work, security reviews and contract administration.
- Customer Focus - Creates exceptional customer relations by building and maintaining strong relationships. Acts as a trusted advisor to ensure customers achieve their desired outcomes using existing or emergent IT solutions. Exhibits executive presence, courtesy, cooperation, and respect towards customers.
- Leadership - Build and maintain authentic and effective connections between IT, Entity leadership team and executives to influence and advance the systems' strategies and roadmaps. Directs entity-level business analysis and overall IT communications, develops goals and objectives, and administers policies, procedures and processes as needed.
- Strategic Planning & Financial Awareness - Aligns IT and entity-level objectives with organizational strategic plans. Assists in the development of operating budget and capital requests. Monitors financial performance and adjusts resources to maximize value delivered by IT while maintaining exceptional quality and service.
- Technical Support Administration - Consults and provides technical support on technical aspects of entity-specific IT contracts. Oversees project budgets once established and implements projects in accordance with established project plan.
- Emergency Management - Participate in emergency response events by collaborating with system or entity incident response teams, effectively communicating between IT and entity response team to provide incident response decisions and updates on activities, coordinating local technical response, investigation and recovery efforts.
- Compliance - Ensures compliance with health system and external accrediting agency guidelines and regulations. Maintains, communicates and ensures adherence to policies and procedures related to IT and entity Risks/Compliance/Security/Privacy/Enterprise Architecture, etc.
Education Requirements:
- Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
- No licensure or certification required.
Professional Experience Requirements:
- If a Bachelor's degree: Eight (8) years of related experience and five (5) years of progressive management experience.
- If an Associate's degree: Twelve (12) years of related experience and five (5) years of progressive management experience.
- If a High School diploma or GED: Sixteen (16) years of related experience and five (5) years of progressive management experience.
Knowledge/Skills/and Abilities Requirements:
- Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
- Strong communication and relationship-building skills; must possess strategic thinking and problem-solving expertise as well as leadership and team management abilities.
- Proven ability to lead cross-functional teams and manage complex projects.
- Possesses strong understanding of healthcare compliance, data security and IT governance principles.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Affiliate Support
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $63.33 - $91.05 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.