Digital Adoption Intern (Summer 2025)

About Okta

Love our Customers is our #1 Value at Okta. The Okta Customer First Team lives and breathes this every day.  A critical element of Okta’s strategy is helping our customers accelerate their time to value and expand their relationship with Okta.  This is a key differentiator for Okta and we believe that all customers, large and small, deserve an exceptional experience and this assistance. When we do this well, our customers succeed and Okta succeeds by growing our renewal rates.

Location

We’re seeking a dynamic and motivated contributor to join our team in one of our key office locations: Chicago, IL or Seattle/Bellevue, WA. Our interns will be hybrid -  sometimes you'll work from home, sometimes you'll work from the office. Managers and their organization will establish the frequency you'll need to go into the office to meet priorities.

About the Role

The Digital Success team helps customers of all sizes adopt Okta and get the most out of their investment. We translate customer pain points into value and help guide companies from onboarding to successful renewal. As a Digital Adoption Intern, you’ll contribute to our onboarding and adoption efforts by identifying customer pain points and optimizing our programs to maximize their success and customer value. Develop an understanding of the Okta customer experience and translate that into actionable recommendations that you will execute and learn from.  

What You’ll Get To Do

• Maintain email program quality by completing your own performance assessment and recommendations for optimization (e.g. email optimization, new feature integration into existing programs, etc.) 
• Execute small iterative improvements for existing programs across email, personalized video, and in-app communication
• Partner with Senior Digital Growth Managers, developing your own strategy skills and assisting in bringing their vision to life
• Identify areas for personalization within our in-app experience
• Participate in end of internship presentation to stakeholders and leadership outlining learnings and key accomplishments

Who We are Looking For

• Pursuing a Bachelor's degree or higher and graduating December 2025 or Spring 2026 (please share relevant coursework in Business, Marketing, Data Science, Communications or similar)
• Can-do attitude with a willingness to learn and be curious
• Familiarity or genuine interest in Okta and identity security
• Experience developing digital strategies; even better if for business-to-business technology companies
• Demonstrate being data and customer driven to build insights and recommendations
• Ability to work across multiple cross-functional project teams, collaborating with various departments like marketing, product, customer success, and operations
• Bonus if you are familiar with email marketing (Gainsight), in-app marketing (Pendo), value reporting (Matik), personalized video (SundaySky), and analytics tools (Tableau, Databricks, Google Analytics)

Okta’s Intern Program
As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the guidance of your mentor and manager to help you develop new skills. 

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags. And of course, we want you to have fun too. 

We offer 12 week internships in the U.S. in the Summer and 16 week co-ops in Canada.

What you can look forward to as an Full-Time Okta employee!

Amazing Benefits

Making Social Impact

Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.