IT Support Specialist
***This position is contingent upon contract award and will be located onsite in either the southeast, southwest, or central United States. Travel will likely be required.***
Duties and Responsibilities:
- Support end-users with IT-related problems in a responsive and service-oriented manner.
- Setup management, and maintenance of IT-related equipment.
- Monitor backup jobs and ensure high level of completion success rate.
- Manage time and projects effectively.
- Help put processes in place to maintain a stable network environment.
- Training staff with IT related equipment.
- Assist with the troubleshooting, installation, and implementation of systems.
- Develop and monitor performance levels of software and hardware
- Develop and maintain information architectures (data, application, network) ensuring the system is on-line daily.
- Maintain hardware and software maintenance agreements to ensure integrity of operations processes
Qualifications:
- Bachelor’s degree in management information systems or related degree
- 1-2 years in IT or Business Systems
- Must be a US citizen
- Clean criminal background check
- Clean Child Abuse and Neglect (CAN) or child protective services check
Physical Requirements and Work Conditions
- Work is normally performed in a typical interior/office work environment.
- Work involves sitting and standing for prolonged periods of time.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.