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Information Technology Consultant

Information Technology Consultant

Oregon State University

Department: F&A Information & Tech (QFA)

Appointment Type: Classified Staff

Job Location: Corvallis

Recommended Full-Time Salary Range:

Job Summary:

This recruitment will be used to fill one full-time Information Technology Consultant, competency level 2 position for the Division of Finance & Administration Information Technology (DFA IT) unit at Oregon State University (OSU ).

This is a limited duration appointment expected to last approximately 14 months from the appointment begin date.

This position reports to the head of Technical Solutions and Architecture in DFA IT. This position advises, consults, and implements procedures and system configurations, reviews and monitors business processes, recommends, and implements improvements. Provides “how to” resources or other documentation to meet business needs and ensure processing consistency and accuracy. Develops knowledgebase articles for technical processes. Creates auditing and assessment tools for monitory performance.

OSU (Oregon State University) IT has a commitment to deliver data as a strategic working asset and to enable data informed decision making across OSU . DFA IT leaders and staff will lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.

This position is an essential part of DFA IT, a team dedicated to supporting OSU and DFA functions, programs, and processes. DFA IT provides planning, IT solutions and critical information to meet the constantly evolving needs of a growing technology and communication ecosystem. Acting as a trusted partner, DFA IT aligns priorities with DFA , University Information and Technology and OSU’s strategic plan to solve tough problems and prioritize and optimize work for the university. Learn more about DFA IT at: https://fa.oregonstate.edu/dfa-it

DFA IT has a deep commitment to and belief in the strength and value of diversity, equity, and inclusion (DEI ) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the DFA IT community, the person in this position is expected to foster and promote the values of DEI and demonstrate a commitment to inclusive excellence in their work.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS :

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a https://hr.oregonstate.edu/benefits/prospective-employee with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Future and current OSU employees can use the https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator to learn more about the full value of the benefits provided at OSU .

Key Responsibilities

35% Service Management System Support and Maintenance 
20% BUSINESS PROCESS ANALYSIS , PROCESS IMPROVEMENT AND REPORT DESIGN 
5% DOCUSIGN TEMPLATE DESIGNER 
10% System Support 
25% Security and Access Management 
5% MICELLANEOUS

What You Will Need

Demonstrated ability to contribute to an inclusive and welcoming workplace environment.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

• Strong customer service, interpersonal and communication skills, with demonstrated ability to apply consultative and problem-solving skills in a high-pressure setting to assess user needs and provide appropriate support and solutions. This includes developing and delivering technical training and user documentation.
• Data assessment and report development skills, with demonstrated experience creating highly accurate, complete and professional correspondence and written technical documents and specifications. Must have ability to articulate and explain University policies and effectively build relationships with key stakeholders.
• Basic knowledge of online systems, data and file structures, database systems and the ability to learn the systems to perform system, database and network maintenance tasks.
• Strong problem-solving skills with demonstrated ability to analyze complex issues and situations, identify alternative solutions, forecast consequences of proposed actions, and implement effective course of action.
• Evidence of strong time management skills. Ability to work on assignments independently as well as collaboratively in a team setting.
• Proficiency with Microsoft Office software (i.e. Word, Excel, PowerPoint, Outlook) and general knowledge of operating systems and hardware for problem identification and analysis.
• Experience in Business Process Analysis and/or project management is desirable.
• Experience with Enterprise Resource Planning (ERP ) systems in a higher education institution.
• Experience in the application of Federal and State laws, policies and regulations as references, guidelines and rules of operation.

Working Conditions / Work Schedule

Remote work possible dependent on supervisor approval.

Special Instructions to Applicants

To ensure full consideration, applications must be received by April 1, 2025. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.

Equivalent required experience is based on full-time equivalent (40 hours per week).

PLEASE NOTE : If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.

Typically, the starting salary is at the lower end of the salary range.

For additional information please contact: Andy Cadotte at andy.cadotte@oregonstate.edu or 541-602-4241

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire. 
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our https://hr.oregonstate.edu/careers/background-checks website including the https://hr.oregonstate.edu/careers/candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.

To apply, please visit: https://apptrkr.com/6100342

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