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Business Operations & Hospitality Intern

W Talent Solutions
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Business Operations & Hospitality Intern

W Talent Solutions - Grand Rapids, MI

 

JOB DESCRIPTION

Part-time, Hourly

Location: In-Person/Hybrid, Grand Rapids Office

Reports to: Leadership Team

Compensation Package: Hourly wage

What we offer: Tight-knit team, certified woman-owned business, mission driven organization making a community impact, team gatherings, beautiful downtown office, rooftop deck, ability to make a difference through the work you do. 

 

WHO WE ARE

W Talent Solutions is a recruiting and talent optimization agency transforming the way companies identify and optimize their employees. We are talent change agents helping companies develop a people strategy that aligns with their business strategy, and intentionally designing winning teams to take them to the next level.

 

W Talent Solutions was founded in February 2017 and proud to have since been featured in many publications and the recipient of several awards, including:

 

2018 | Good for Grand Rapids Award | Local First
2018 | 2019 | Startup of the Year | American Business Awards

2020 | 2021 | 2022 | 2023 | 2024 | 2025 | Face of Talent | Grand Rapids Magazine

 

WHO YOU ARE

Are you a self-starter who takes action without question?

Are you a driven young professional with an intrinsic motivation to be successful?

Do you learn quickly and have a passion for self-growth?

Are you able to multitask in a demanding environment?

Do you enjoy a fast-paced environment? 

Are you flexible, adaptable, and able to add to a winning team culture?

Then this could be a great partnership!

 

RESPONSIBILITIES 

We are looking for someone to wear many hats. Objectives include:

 

Business Administration

  • Operational Assistance:
    • Assist in managing back-of-house functions and processes.

 

  • Data Management:
    • Perform data entry and maintain records in the applicant tracking system.
  • Facilities Management:
    • Manage the cleanliness and organization of the office space.
    • Oversee the inventory of office supplies.
    • Maintain cost analysis of office supplies purchases.
  • Event Support:
    • Handle the procurement of supplies for events, including the purchase of alcohol.
  • Project Management:
    • Assist in the planning, execution, and monitoring of business administration projects.
  • Community Missions:
    • Coordinate team volunteering efforts in the community.

Executive Assisting

  • Administrative Support:
    • Provide administrative assistance to the Leadership team.
  • Errand Management:
    • Run various errands for the CEO and Leadership team as required.

Sales & Marketing

  • Social Media Assistance:
    • Support the management and content creation for social media platforms.
  • CRM Management:
    • Maintain and update records in the Customer Relationship Management (CRM) system.
  • Client Relations:
    • Manage the process of client and candidate gifting.
  • Event Planning:
    • Assist in the planning and execution of marketing and sales events.
  • Talent Optimization:
    • Support Account Management with drafting sales quotes for Predictive Index services and subscriptions.
  • Business Development: 
    • Support sales efforts by expanding corporate contacts within our business development platforms.

  

QUALIFICATIONS

  • Currently pursuing a Bachelor’s Degree in Business Administration, Management, HR, Hospitality, Marketing or similar business function in Junior or Senior year.
  • Personal accountability, strong work ethic, integrity, and attention to detail.
  • Enthusiasm to grow a startup organization from the ground up and eagerness to wear many hats while anticipating future needs to help the company thrive.
  • Experience using Microsoft Suite, including Office Outlook and Microsoft Teams preferred.
  • Experience using LinkedIn preferred.
  • Ability to travel throughout the Grand Rapids Metropolitan area as needed.
  • Must have the ability to purchase alcohol for events.
  • Must be able to work in-office Mondays and at least 2 other days per week for a minimum of 2 hours at a time during normal business hours (8 am – 5 pm). 

 

PHYSICAL REQUIREMENTS

  • Hybrid work environment, moderate noise level for an office environment.
  • Ability to interact face-to-face and over the phone.
  • W Talent Solutions is an inclusive employer and reasonable accommodations may be made for candidates and employees with disabilities. 

 

W Talent Solutions is an equal opportunity employer.

 

All candidates will be asked to complete the Predictive Index behavioral and cognitive assessment during the pre-hire process.