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The Department of Finance is hiring an IT professional who is interested in utilizing and expanding their IT skills within client services, business technology management, and IT project management in a state service environment. 

 

If this sounds like you, we highly recommend applying to the IT Specialist I opening within our Client Services - Information Systems Unit at Department of Finance! 

 

Title: IT Specialist I 

Company: The State of California, Department of Finance 

Unit: Client Services  

 

Application Deadline: April 11, 2025 

 
Application Link: (Please Note, only applications submitted at this link will be considered)  

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=472767  

 

You will need to complete the IT Specialist I exam to qualify for this opening: 
https://www.calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1750  

 

Responsibilities: 

Provide second level support for end users providing support and information related to IT products and services provided to the Department 

Microsoft Entra ID Administration 

Microsoft Universal Print Administration 

Prepare, deploy, relocate and receive end user devices (e.g. laptops, desktops, MacBook’s, iPhones, etc.) 

Enterprise VoIP solution administration 

Install, move or repair hardware, or peripheral equipment 

Develop, implement, and/or conduct training 

Develop and maintain Client Services documentation 

Ensure software/hardware complies with security policies 

Manage client technology asset inventories 

Perform user account management 

Resolve and respond to client incidents or requests in a timely manner 

Configure and/or modify software programs/tools 

Perform end-of-life assets management 

Troubleshoot, track, and conduct root cause analysis of system/operational issues utilizing standard procedures until resolved or escalated 

Provide consultation, resources, reference material, technical assistance, and training to the organization on all applicable State and Federal standards, rules, regulations, and public laws 

Troubleshoot, repair or escalate Microsoft Operating Systems, Microsoft Productivity Suite and Mac OS systems  

Other job-related duties as required 

 

Experience Requirement: 

Four years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the six domains or emerging information technology fields. 

 

Education Supplement Guideline:  

120 semester units (or 180 quarter units) from an accredited college or university including at least 15 semester units (or 22.5 quarter units) of information technology or closely related course work 

OR 

Any equivalent combination of experience and education.  
(Determined on a case-by-case basis with discretion to CalHR standards) 

When using education to meet minimum qualifications, education must include the specified IT or closely related course work. 

For any questions or additional information on this or any of our other openings, please reach out to the Department of Finance Recruiting Team @ DOFRecruiting@dof.ca.gov!