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Project Management Computer Analyst, Emerging Talent Internship

Metropolitan Transportation Authority (MTA)
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Position at MABSTOA

Department: Paratransit Project Management Office

Location: 33-00 Northern Blvd., Long Island City, NY

Position Title: Project Management Computer Analyst, Emerging Talent Intern

Hourly Rate:  $21.00 (Graduate)

OVERVIEW OF DEPARTMENT:

The PMO (Project Management Office) group is responsible for all the different Technology projects utilized to improve service provided to our Access-A-Ride (AAR) customers.  The intern collects, cleans, and analyzes data to uncover insights and trends that inform business decisions. They use tools like Excel, SQL, and Python to interpret data, create reports and visualizations, and ensure data accuracy and integrity. Their work supports strategic decision-making and drives improvements in processes or outcomes for Paratransit.

RESPONSIBILITIES:

  • Assist in Gathering data from various sources such as databases, APIs, or external data repositories, ensuring the information is accurate and relevant to the analysis.
  • Cleaning raw data to remove inaccuracies, inconsistencies, duplicates, and handling missing values. This step ensures the data is ready for analysis.
  • Applying statistical and analytical techniques to interpret and analyze the data, finding patterns, trends, and insights that can help inform decision-making.
  • Creating reports and visualizations (charts, graphs, dashboards) that present complex data insights in an easy-to-understand way for stakeholders and decision-makers.
  • Organizing and maintaining databases, ensuring data is stored efficiently, and updating them as necessary to keep data accessible and up to date.
  • Monitoring and maintaining the quality of data, ensuring it meets the required standards for accuracy, consistency, and completeness.
  • Work on Driver and Mobile Data Terminal Report accuracy, output conduct trend analysis.
  • Work on Interactive Voice Response Report accuracy, output and conduct trend analysis.

PROJECTS:

  • Automatic Vehicle Location Monitoring System
  • Interactive Voice Response
  • Real Time Scheduling Software System

REQUIRED QUALIFICATIONS:

  • Proficiency in Microsoft Office Suite is a must.
  • The candidate should possess organizational, analytical and communication skills. 
  • The candidate should be able to work well under pressure and prioritize tasks effectively.
  • The candidate should have a keen eye for detail and be able to work independently while being an active team player.
  • Various programming languages (SQL, Python, C++, Java Script, React, etc.)

REQUIRED EDUCATION:

  • Matriculated in a graduate program in good standing with at least 2.8 GPA 
  • Major(s) Preferred: Information Technology / Cyber Security, or related field.

 All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.