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Craft Shop Assistant Fellowship

YMCA of the Rockies
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POSITION SUMMARY:

Under the direction of the Associate Program Director (SMR), the Assistant Director will develop and implement programs and train and supervise staff for the Craft Shop at Snow Mountain Ranch.

 

ESSENTIAL FUNCTIONS:

  • Train staff properly to instruct guests in all craft sections.
  • Control the flow and distribution of products for sale by determining the type of products needed then purchase, determine the prices they are to sell for, how best to display them, and determine what system works best to track all inventory within the Craft Shop. Maintain inventory to ensure that each section has the supplies necessary to accomplish the crafts.  
  • Train, supervise, schedule, provide professional development opportunities for and evaluate seasonal staff and volunteers in the responsibilities of cashiering and in instruction in 6 or more different art processes. Be a resource for staff problem solving, handle employee discipline issues and provide leadership to a staff of 2-10 people.
  • Oversee staff evaluations as directed by Assistant Program Director 
  • Act as a “go to” person for the day to day functions of the shop.
  • Be a resource for staff for problem solving on a daily basis.
  • Resolve guest complaints and grievances.
  • Resolve employee discipline issues in the Associate Program Director’s (SMR) absence.
  • Assist in program development and advancement, be a willing, active, and enthusiastic participant in planning and participating activities and affairs of the YMCA.
  • Set an example for co-workers, staff, and guests.
  • Participate in daily cleaning of program buildings as assigned.
  • Work in other departments or program areas as assigned.

 

REQUIREMENTS/QUALIFICATIONS:

  • Possess experience in arts and crafts, worked in the Craft Shops previously, or have a background in Art Education.
  • Must be at least 18 years old
  • Must be fluent in speaking English
  • Must be able to work evening 
  • Must possess current First Aid and CPR certification

 

GENERAL YMCA OF THE ROCKIES REQUIREMENTS

  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions
  • Uphold the YMCA of the Rockies Mission, policies, and programs
  • Bilingual preferred
  • Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
  • Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
  • Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community
  • Must meet acceptable criminal background check standards.
  • Support the Association’s commitment to being a diverse, equitable, inclusive and antiracist organization.
  • All other duties as assigned.

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Must be able to lift 40 pounds
  • Must be able to walk up to two (2) miles on uneven terrain

 

Note: Employees are held accountable for all duties of this job.

This job description is not intended to be an exhaustive list of all duties, responsibilities,

or qualifications associated with the job.