Business Operations Intern

About Us:
At the Public Defender’s Office, we believe that justice should be accessible to all, and that our operational excellence enables our legal teams to focus on defending the rights of our community. Join us in this meaningful work, where your organizational skills will directly support attorneys and staff.

Position Overview:
We are seeking a motivated and detail-oriented Business Operations Intern to support the daily functions of our operations team. In this role, you will assist with critical organizational tasks, from maintaining accurate inventory records to ensuring that attorney training records are kept current and easily accessible. Your contributions will help sustain the essential behind-the-scenes infrastructure that empowers our legal teams to operate efficiently.

This role is ideal for someone interested in gaining hands-on experience in organizational management within a mission-driven environment. You’ll work closely with a dedicated operations team and learn about the inner workings of a high-impact public service office.

Key Responsibilities:

Assist with tracking and maintaining accurate inventory of office supplies, technology, and legal resources.

Ensure attorney training records are up to date, organized, and accessible for compliance and professional development purposes.

Support onboarding processes by helping prepare training materials and operational guides for new attorneys and staff.

Coordinate with various departments to anticipate and address operational needs.

Assist with internal audits of equipment and resources to maintain accountability.

Help streamline operational workflows to improve office efficiency and effectiveness.

Provide general administrative support for ongoing projects and office initiatives.

Contribute to the development of procedures and checklists to standardize operations and ensure best practices.

Qualifications:

Currently pursuing or recently completed a degree in Business Administration, Public Administration, Organizational Management, or a related field.

Strong organizational and time-management skills with attention to detail.

Strong interpersonal and communication skills, with a collaborative mindset.

Ability to manage multiple priorities in a fast-paced, mission-driven environment.

Commitment to handling sensitive information with discretion and professionalism.

Interest in public service, nonprofit management, or criminal justice systems is a plus.

What You Will Gain:

Practical experience in operations management within a public sector legal organization.

A deeper understanding of the vital role operations plays in supporting justice initiatives.

Opportunities to collaborate with a dedicated, multidisciplinary team.

Mentorship and professional development opportunities in organizational strategy and management.

Application Process:
Please submit your resume along with a brief cover letter describing your interest in the role via email at wcpdinternship@washtenaw.org. Applications will be reviewed on a rolling basis.