
Summer Hospitality Internship
Job Title: Summer Hospitality Intern
Company: MotorCity Hospitality
Duration: 6 weeks
Reports To: Chief of Staff
Job Overview:
We are seeking an enthusiastic and motivated Summer Hospitality Intern to join our team for the summer season. As an intern, you will gain hands-on experience in various aspects of the hospitality industry, including guest services, event coordination, operations, and marketing. This is a fantastic opportunity for students or recent graduates looking to develop their skills and start a career in hospitality.
Key Responsibilities:
- Assist with day-to-day operations, inventory, and answering guest inquiries through email and social media.
- Support event coordination and logistics for on-site events, meetings, and conferences.
- Provide exceptional customer service by ensuring guest satisfaction and addressing any concerns promptly.
- Collaborate with different departments to ensure smooth operations, including housekeeping, food and beverage, and guest services.
- Assist with managing guest requests and making sure they have a memorable experience.
- Participate in promotional activities and help create content for social media, newsletters, or marketing materials.
- Assist in troubleshooting guest complaints and resolving issues in a timely manner.
- Shadow and support senior staff with various managerial and operational tasks.
Requirements:
- Current student or recent graduate with a focus on hospitality, tourism, or related field.
- Strong communication and interpersonal skills.
- Positive, energetic, and professional demeanor.
- Ability to work independently as well as part of a team.
- Flexibility and adaptability in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Proficiency in Google suite and Toast POS required.
- Previous experience in hospitality or customer service is a plus, but not required.
Benefits:
- Hands-on experience in a dynamic hospitality environment.
- Mentorship and professional development opportunities.
- Opportunity to network with industry professionals.
- Employee discounts.