Student Donor Experience Officer (SDXO)

The Student Donor Experience Officer (SDXO) role at Oakland University offers a unique opportunity to be part of the university’s fundraising efforts.

This role adapts, creates, and distributes content that builds meaningful connections, expresses gratitude,  encourages fundraising support, and communicates the impact of philanthropic gifts.

Not only does this position offer a competitive $17/hour compensation (with annual increases), but also Professional Development and Mentorship, similar to an internship, and will be great experience for resume-building.

Key Responsibilities:

• Engage with alumni, donors and parents using a combination of communication channels, including video, email, social media, texting, virtual visits, and phone, to provide scalable  engagement and solicitation opportunities that reflect the donor’s unique interests.
• Maintain donor-centered relationships with a portfolio of alumni, students, parents, and friends of the university.
• Share your personal OU experience to illustrate the impact of donations and encourage continued support.
• Contribute to the ongoing success of the university’s fundraising campaigns by soliciting donations and sharing institutional updates.
• Uphold donor confidentiality, fundraising ethics and FERPA (Family Educational Rights and Privacy Act) guidelines. All employees must sign a confidentiality agreement.
• MUST BE COMFORTABLE BEING ON VIDEO!

Qualifications: 

Individuals from any major or background are encouraged to apply if they meet the following qualifications:

• Strong verbal and written communication skills, particularly being able to tell a story in a traditional manner (example: via phone, one-to-one meeting, etc.) and or creatively (example: creating video content to tell a story, utilizing Canva or similar, etc).
• Ability to work independently and as part of a team.
• Enthusiastic about Oakland University and motivated to share your passion with others.
• Adaptable, with strong critical thinking and problem-solving abilities.
• Strong customer service skills.
• Persistent, respectful, and dedicated to continuous improvement.

Work Schedule:

• Minimum of 6 hours and up to 25 hours per week with flexible scheduling to accommodate academic commitments.
• Students will be asked to commit to at least one semester, with the option to extend.
• Work will generally be completed during regular university business hours, except for special opportunities or projects such as attending an event, participating in a photo/video shoot, accompanying a gift officer on a donor meeting, etc.

Application Instructions

Required Documents

Cover letter, two campus references (from previous campus job, professor, coach, etc.); please list contact information and make sure that they are aware we may contact them. Candidates selected for the interview will be required to submit a video via our ThankView platform – a link will be sent if selected.