I was able to learn more about how the MTA operates especially when dealing with complaints. They are also working to better diversify their workforce and it takes a lot to do that.
What I wish was different
I wish that I was able to access the resources I needed more quickly. However, I understand that because of the size of the agency, it isn't the best choice to give access to data to an intern.
Advice
Be proactive.
1
One person found this helpful
Programmatic Initiatives Intern
July - August 2018 • New York City, NY
What I liked
I felt as if I was actually doing tasks that other full time employers were engaging in which gave me a sense of purpose at the office besides just making copies.
What I wish was different
Advice
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Engineering Support Aide
June - August 2018 • New York City, NY
What I liked
Learning to work in an office environment while also experiencing what it is like to work in the transportation industry