https://www.gapinc.com/en-us/careers/student-and-recent-grads

Gap, Inc.

brand associate

May - August 2019 • Orem, UT

What I liked

If you did a good job, the managers recognized that and were willing to work with you when unforeseen events occurred.

What I wish was different

I wish more of my coworkers cared about their jobs. There were many employees who just wanted the paycheck and didn’t care if they left a mess or didn’t complete tasks.

Advice

Learn how to sell the ONC and fold fast!
Be the first to mark this as helpful

sales associate

October 2017 - August 2019 • Goodyear, AZ

What I liked

Coworkers, management, and customers!

What I wish was different

Longer shifts . (usually only 4 hours), and more hours (corporate gave out as little as possible).

Advice

Definitely laid back and not hard. A lot of folding clothes, but overall a good job.
Be the first to mark this as helpful

Brand associate

February 2018 • Chico, CA

What I liked

Great management. Fun job.

What I wish was different

Advice

Be the first to mark this as helpful

Brand Associate

July - August 2020 • Owings Mills, MD

What I liked

It was a pretty laid back job. They are flexible with your schedule. I met some nice coworkers. Good breaks depending on the length of your shift.

What I wish was different

I wish there was more training at this job. They kind of just threw new hires into an 8 hour shift a day after just going after company policies. They also suddenly cut my hours in half, which was kind of unfortunate.

Advice

There will be times where you will be confused or lost when you first start, so I would say don’t be afraid to ask questions.
Be the first to mark this as helpful

Sales Associate

July 2017 • McHenry, IL

What I liked

What I wish was different

Advice

Working retail is a great way to gain customer service experience
Be the first to mark this as helpful

Brand Associate

June 2020 • Grove City, PA

What I liked

They are so flexible with my schedule during the summer as well as during the semester. Plus, the managers are so nice and outgoing! Of all of the jobs that I have had, they are the most enjoyable to work for!

What I wish was different

I am not the best as persuasion in terms of talking about the credit card, so I tend to struggle in that area. However, I usually work on the sales floor or in the fitting room, so the managers have been pretty accommodating to my abilities.

Advice

Honestly, this is the best job for if you want to make extra money while doing other things. I have fun while I work here, which is the best situation for a casual/part-time job. You do not want to be miserable.
Be the first to mark this as helpful

Brand Associate

May 2019 • Niagara Falls, NY

What I liked

It was fun to interact with customers and plan designs for the store when new merchandise came in. I also loved my coworkers and managers.

What I wish was different

We had a system for email captures, and it penalizes you for not getting them. So we would have to haggle with customers sometimes, which was not ideal.

Advice

It can be hard to maintain a friendly customer service persona with difficult customers but there are so many customers that make the job worth it!
Be the first to mark this as helpful

Visual Merchandising Specialist

April 2019 • Idaho Falls, ID

What I liked

Gained new knowledge. Great management skills were gained.

What I wish was different

Upper management is manipulative and does not have a great leadership style.

Advice

Stand up for what you need. Don’t be afraid to speak up.
Be the first to mark this as helpful

Brand Associates

July - September 2019 • San Bruno, CA

What I liked

I really like helping other customers in need. It really helped me with my organization skills.

What I wish was different

I wish to help others more. Also to use other tools and resources throughout the shift.

Advice

This would help to gain some social skills to help you open to those around you.
Be the first to mark this as helpful

Sales Associate

August 2017 • Greendale, WI

What I liked

Flexibility

What I wish was different

More stable hours

Advice

Great first job
Be the first to mark this as helpful

Retail Salesperson

June - August 2018 • Houston, TX

What I liked

I liked helping customers find what they need and organizing clothes.

What I wish was different

I wish the stores working system was better organized.

Advice

Just be the best at your job as you can be even if your not recognized for it. Dont worry about your co-workers, rude customers, gossip, or rumors just do your best at your job.
Be the first to mark this as helpful

Sales Associate

June - August 2018 • Noblesville, IN

What I liked

I liked the people I worked with. I quickly made friends and always seemed to have a good time while at work.

What I wish was different

I didn't get training on things I needed. After a summer of working there, I never got register training despite my constant asking for it.

Advice

I would say that the most important advice I could give someone about this job is to not take things personally. Customers can be very rude and the managers often take their stress out on their employees.
Be the first to mark this as helpful

Retail Salesperson

June 2018 • Wichita, KS

What I liked

Great managers

What I wish was different

Nothing

Advice

Great workplace
Be the first to mark this as helpful

Associate

August 2016 • Syracuse, NY

What I liked

I liked how friendly everyone was and the work is typical retail work.

What I wish was different

Advice

Be the first to mark this as helpful

Sales associate

September 2014 • West Nyack, NY

What I liked

Sales floor and interacting and helping customers

What I wish was different

Management team

Advice

You move up in the company fast always opportunities to go further if you choose and can always learn something if you ask
Be the first to mark this as helpful

Customer Service Representative

June - October 2018 • Wichita, KS

What I liked

A great entry level job, it will teach you much about how to talk to people in the most respectful way possible

What I wish was different

I wish the store was doing better. I'm sure other Old Navies were doing fine, but this branch was down on its luck and had to cut people often going into the school year.

Advice

Always be doing something. Being bored is death.
Be the first to mark this as helpful

Associate

May 2017 • Olean, NY

What I liked

Helping customers

What I wish was different

The training process

Advice

The customer is always right
Be the first to mark this as helpful

Sales associate

June 2017 • Knoxville, TN

What I liked

What I wish was different

I would wish that management at my location would have remained stable. There have been several new managers during the time I have been there which has made new training protocol and procedure very difficult.

Advice

Be the first to mark this as helpful

Sales Associate

May - August 2018 • Spokane Valley, WA

What I liked

The people I worked with and location.

What I wish was different

Work less on weekends and get more hours.

Advice

Take as many hours as you can possible because summer is short.
Be the first to mark this as helpful

Marketing Lead

October 2017 • Sandy, UT

What I liked

The team and management all work well together and the job often involves a sense of achievement.

What I wish was different

The store often gets really messy so we have to stay late to clean it up.

Advice

Work hard and do things right the first time, and the experience will be great.
Be the first to mark this as helpful